THE PRACTICE NO LONGER HAS A REPEAT PRESCRIPTION PHONE LINE. THIS IS DUE TO THE INCREASING DEMAND BEING PLACED ON GENERAL PRACTICE AND THE NEED TO STREAMLINE SERVICES.
THE PRACTICE NOW REQUIRES 48HRS TO PRODUCE REGULAR REPEAT MEDICATION. THE SURGERY HAS ALWAYS TRIED TO PRODUCE PRESCRIPTION REQUESTS WITHIN A 24HR TURNAROUND, BUT THIS SERVICE WAS TOO DIFFICULT TO SUSTAIN DUE TO THE CHANGES WE ARE FACING WITHIN THE NHS AND PATIENTS NOT ORDERING THEIR PRESCRIPTIONS IN PLENTY OF TIME. ANY URGENT PRESCRIPTION REQUESTS WILL BE DEALT WITH ACCORDINGLY BY THE DOCTOR BUT WHERE POSSIBLE WE ASK THAT YOUR ROUTINE MONTHLY PRESCRIPTIONS ARE ORDERED IN PLENTY OF TIME, BEFORE RUNNING OUT OF YOUR MEDICATION. IT IS THE RESPONSIBILITY OF THE PATIENT TO MAKE SURE THEY HAVE ENOUGH MEDICATION AND ORDER IN PLENTY OF TIME.
PLEASE NOTE THAT THE PRESCRIPTION EMAIL ADDRESS HAS CHANGED, SEE BELOW:-
If you receive regular treatment this may be issued as a repeat prescription. A repeat prescription may be requested in various ways:-
- by email at:- firstname.lastname@example.org Please confirm your identity by providing us with your NHS number and date of birth.
- Register for On-line Services to order your repeat medication.
- By completing the reorder form that comes with your repeat medications prescription. It is important you tick the items you require clearly. Only clearly marked items will be processed.
If you are on warfarin, please let us know what dose you are taking as well as date and value of last INR check.
Please allow 48 hours (2 full working days) between ordering a prescription and collecting it.