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Welcome to St Fillan's Medical Centre

Drs Hiles, Greening, Gorajala & Flowers

surgery


PLEASE BE ADVISED THAT DURING THE MONTH OF JULY THE SURGERY IS UNDERGOING A CLINICAL SYSTEM CHANGE. THIS WILL RESULT IN THE SURGERY HAVING LIMITED RESOURCES AVAILABLE TO THEM BETWEEN THE FOLLOWING DATES 23-29 JULY 2014.

IF YOU NORMALLY ORDER A MONTHLY REPEAT PRESCRIPTION PLEASE MAKE SURE YOU ORDER THIS BEFORE WEDNESDAY 23 JULY 2014 AS ONLY EMERGENCY PRESCRIPTIONS CAN BE PRODUCED BY THE DOCTOR WHEN OUR SYSTEM IS OFF-LINE.

LIMITED AVAILABILITY OF APPOINTMENTS WILL BE AVAILABLE FOR PRE-BOOKING BETWEEN 23-29 JULY 2014. THE SURGERY WILL RUN REDUCED CLINICS AND ONLY BE AVAILABLE ON THESE DATES FOR EMERGENCY/IMMEDIATELY NECESSARY TREATMENT.

THERE WILL BE NO APPOINTMENTS AVAILABLE TO BOOK ON-LINE BETWEEN 24-29 JULY. AFTER THE 29 JULY, PATIENTS WILL NEED TO REGISTER TO USE THE NEW CLINICAL COMPUTER SYSTEM ON-LINE SERVICE.

THERE WILL BE NO FACILITY FOR REQUESTING ON-LINE REPEAT PRESCRIPTIONS BETWEEN 24-29 JULY 2014. PATIENTS NEED TO RE-REGISTER TO USE ON-LINE FACILITIES

THERE WILL BE NO CHILD HEALTH CLINICS ON THURSDAY 24 JULY 2014

THERE WILL BE NO FAMILY PLANNING CLINIC ON MONDAY 28 JULY 2014.

WE THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING AT THIS BUSY TIME.

NORMAL SERVICE SHOULD RESUME ON WEDNESDAY 30 JULY 2014.


With this website we aim to help you find all the information you need at the click of a mouse.

There is a wealth of information about medical conditions and diseases in our patient information leaflets as well as all the latest practice news and developments. 

We are always looking to improve our services and welcome comments and suggestions. We hope that with your help and co-operation we will be able to make this website a better place for all your online needs.

 

RETIREMENTS

Dr O'Connor and Dr Wilkinson officially retired on 31st March 2013.

Dr Flowers became a GP Partner at the practice on1st April 2013.

All patients previously registered with either Dr O'Connor or Dr Wilkinson have now been moved across to the other remaining Partners.

Patients registered at the surgery have always been able to see any doctor of their choice, patients do not only have to see the doctor they are registered with. on their health cards.

All New Patients to St Fillan's Medical Centre will be registered under Dr Flowers.

 

CODE OF CONDUCT

Code of Conduct - Click on this link to open up the document

 

TRAINING PRACTICE

St Fillans Medical Centre is a Training practice

 

DOCTORS DUTIES - A BRIEF OVERVIEW OF A DAY IN THE LIFE OF YOUR GP

Doctors Duties

 

TO CARE WE NEED TO SHARE

Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.

This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.

YOU HAVE A CHOICE! If you are happy for your information to be used in this way you do not have to do anything.

If you have concerns or wish to prevent this from happening, please either pick up a leaflet from the surgery or visit the website:- www.nhs.uk/caredata

 

PATIENT SURVEY RESULTS

Thank you to everyone who took part in our patient survey in November 2013. A summary of the results is available by clicking on the 'Survey Report' icon on the right of the website. The action plan resulting from the survey can be accessed by clicking on 'Patient Survey Action Plan'.

EXTENDED HOURS OPENINGS

We are no longer open on Saturday mornings but we are able to offer a limited number of mid-week evening appointments.

Currently, these surgeries are on a Wednesday, running from 6:30pm. They are specifically for working patients unable to attend during the day. Please do not request evening appointments if you are able to attend during the day.


Online Appointments

You can book your appointments online. Learn More


PATIENT REPRESENTATIVE GROUP

The surgery currently runs a regular Patient Representative Group to listen to and address patients' suggestions on the running of the practice. We would like to invite patients to be part of this group, either by attending quarterly meetings, or by joining a the St Fillan's virtual group and corresponding by email.  Anyone interested, please contact the practice manager. The minutes from the latest meeting are available by clicking on the 'Patient Group' icon on the right of the website.

Patients who are new to the surgery are asked if they would like to be involved in the Group.  We also have posters in the main reception area and each time we publish a practice Newsletter, quarterly, we ask for volunteers.  We struggle with the 20-30 age group and have started to ask parents who attend the Child Health Clinics if they are interested in joining the Group.

PHARMACY INFORMATION

There is a pharmacy now on-site and is independant from the surgery. The pharmacy is open until 10pm every night. The creation of an on-site pharmacy was a patient petition led initiative and has been a long term ambition for the practice since the move to St Fillans was planned over 10 years ago.

The practice has no financial interest in the success of this venture, merely accepting ground rent in accordance with the district valuer's estimation. St Fillans Medical Centre does not direct any patients to any individual pharmacy. The patient’s choice of their pharmacist is their own.

CHANGE FOR LIFE

Find out whether you’re drinking more than is good for you the NHS's Change for Life site

 

 

(Site updated 25/07/2014)
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