IF YOU ARE EXPERIENCING CHEST PAIN OR STROKE LIKE SYMPTOMS PLEASE DIAL 999 IMMEDIATELY
TELEPHONE CALLS TO THE SURGERY MAY BE RECORDED FOR TRAINING AND QUALITY PURPOSES.
THE PRACTICE MAIN TELEPHONE NUMBER IS CHANGING ON THE 18 NOVEMBER 2015. OUR CURRENT NUMBER OF 01772 745427 WILL NO LONGER BE OPERATIONAL FROM THIS DATE. PATIENTS WILL NEED TO TELEPHONE THE NEW NUMBER OF 01772 325001
PLEASE LET THE PRACTICE KNOW IF YOU HAVE CHANGED YOUR MOBILE TELEPHONE NUMBER. THE SURGERY NOW USES A TEXTING SERVICE TO CONFIRM BOOKED APPOINTMENTS, WHICH ALSO ENABLES YOU TO CANCEL IF NO LONGER REQUIRED. WE ALSO SEND OUT REMINDERS TO CONTACT THE SURGERY TO OBTAIN YOUR TEST RESULTS, IF RECENTLY HAD.
Drs Hiles, Greening, Gorajala & Flowers
Practice Closure on a Wednesday 1pm - 2pm
During a surgery closure on a Wednesday afternoon between 1-2pm, if you require urgent medical attention or advice, please telephone the following number. Information will be taken as to the nature of the call and if appropriate passed to the On-Call GP. Please note this number is not for routine enquiries and should only be used if you need to speak to a doctor before we reopen at 2pm.
Tel 07594 876663
Increased Access Scheme extended until 30 September 2015:-
The surgery will be opening on a Saturday morning for the Increased Access Scheme to help alleviate pressures in A&E and Out of Hours departments. There will be limited capacity for the surgery to see patients and in the event that all the appointments have been booked, patients telephoning or turning up to the surgery without an appointment may be directed to attend Preston Primary Care Centre.
If you require urgent medical attention on a Saturday, and you feel you cannot wait until the next normal working day, being Monday, then please telephone the surgery on 01772 745427 when you will be given an alternative number to phone which is 07594 876663. Please be advised that this number must not be used for general enquiries as we will not be able to deal with this type of request on a Saturday. Any routine enquiries will need to be made on the following Monday when we reopen at 8.30am.
STOP SMOKING CLINIC FROM SEPTEMBER 2014
We are now able to offer a further Stop Smoking service for patients wanting help and support. This clinic will now be held with a Stop Smoking Advisor on a Monday. Leaflets are available within the surgery. If you are interested in attending the clinic, please contact the surgery.
The Practice Nurse is still available if you wish to see her in respect of stopping smoking or any other health clinics the surgery offers.
Patient Access to their GP record
THE PRACTICE IS CURRENTLY WORKING TOWARDS ALLOWING PATIENTS ACCESS TO THEIR ELECTRONIC RECORD. AT THE CURRENT TIME WE HAVE ENABLED THE FOLLOWING:- ACCESS TO MEDICATIONS, ALLERGIES AND INTOLERANCES. fURTHER ACCESS TO IMMUNISATIONS AND CONSULTATIONS CAN BE ACTIVATED ONCE THE PATIENT HAS COMPLETED THE NECESSARY CONSENT FORM.
BELOW IS OUR STATEMENT OF INTENT IN READINESS FOR APRIL 2015.
Statement of Intent.docx
CODE OF CONDUCT:-
Code of Conduct - Click on this link to open up the document
St Fillans Medical Centre is a Training practice
DOCTORS DUTIES - A BRIEF OVERVIEW OF A DAY IN THE LIFE OF YOUR GP
TO CARE WE NEED TO SHARE
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.
This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.
YOU HAVE A CHOICE! If you are happy for your information to be used in this way you do not have to do anything.
If you have concerns or wish to prevent this from happening, please either pick up a leaflet from the surgery or visit the website:- www.nhs.uk/caredata
EXTENDED HOURS OPENINGS
Late appointment availabilty is currently available on a Wednesday, running from 6:30pm. They are specifically for working patients unable to attend during the day. Please do not request evening appointments if you are able to attend during the day.
You can book your appointments online. Learn More
PATIENT REPRESENTATIVE GROUP
The surgery currently runs a regular Patient Representative Group to listen to and address patients' suggestions on the running of the practice. We would like to invite patients to be part of this group, either by attending quarterly meetings, or by joining a the St Fillan's virtual group and corresponding by email. Anyone interested, please contact the practice manager. The minutes from the latest meeting are available by clicking on the 'Patient Group' icon on the right of the website.
Patients who are new to the surgery are asked if they would like to be involved in the Group. We also have posters in the main reception area and each time we publish a practice Newsletter, quarterly, we ask for volunteers. We struggle with the 20-30 age group and have started to ask parents who attend the Child Health Clinics if they are interested in joining the Group.
There is a pharmacy on-site and is independant from the surgery. The pharmacy is open until 10pm every night.
It is the choice of the patient as to which pharmacy they wish to use.
Electronic Prescription Service is now available. We invite patients to nominate their preferred choice of pharmacy to enable the new service to deliver their medication electronically. This service will only work if a nominated pharmacy has been given. The new service means a patient no longer needs to pick up a paper prescription. The request is sent electronically to their chosen pharmacy and in most cases this process is quicker than the 48hrs required. Please speak to your pharmacy or one of the surgery receptionists if you would like to use this service.
CHANGE FOR LIFE
Find out whether you’re drinking more than is good for you the NHS's Change for Life site
(Site updated 24/09/2015)